The ability for State of Minnesota employees to telework increased exponentially in response to COVID-19 and resulted in 60 percent of the state workforce now working remotely. This crisis has not only highlighted the need to be prepared for large-scale workforce shifts, but it has been a catalyst for delivering swift results. MNIT quickly identified the number of people able to telework and their needs to access state systems while managing new supply chain constraints.
Our COVID-19 response is one of real-time collaboration to set up state employees to telework in a day’s notice. We quickly pulled together teams from across the agency to ensure that state employees had access to hardware, software, collaboration tools, video and phone conferencing services and customer service. MNIT leadership recognized the ability and desire of our employees to contribute to the COVID-19 response, and drew on their expertise; quickly deploying more than 35,000 state employees into remote workplaces.