Stillwater Clinic phone script

Publish Date

            Hello, this is __________ and my family and I use your clinic. State workers were recently told that because of pricing this clinic will be moving from a level [Insert for your plan administrator: 2 to a level 4 for Blue Cross / 2 to a level 3 for HealthPartners]. This will push the Stillwater clinic out of my price range, so I’m calling to ask clinic administration to negotiate with plan administrators to address the costing level so we don’t have to leave our current clinic. Is there a person I should direct this concern to? [Listen, communicate that you will leave a message] Thank you! Can I get a response from the clinic that my concern is being addressed? My email is ____________.