Esther Hollander Felsen, DEED - CareerForce
An ear to listen and a shoulder to lean on
I feel fortunate to be a steady force for so many reaching out to us overwhelmed, fearful and plainly in shock about COVID-19 and being unemployed. I have the opportunity to listen, support, offer suggestions and clarity so that our customers and clients feel safe talking to us is such an important gift for them and for those of us serving their needs. Many are frozen in fear about paying their mortgage or rent, having food and wondering when this will be over. We make a difference by offering baby steps or programs to relieve stress and manage issues. Whether creating targeted resumes or reviewing resumes, providing networking ideas and job postings, that’s just what we do every day. When people can’t get through to other resources, they come to us. People are so appreciative and relieved when they can talk to someone to help them see through the chaos. I’m proud to be someone they can talk to.